Luminovas Concept
Automatic Pet Water Dispenser
Automatic Pet Water Dispenser
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Shipping
Shipping
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How long does it take to arrive once shipped?
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What do I do if my order is lost in the mail?
Are there any hidden customs fees or import taxes?
Extended Delays
Return
Return
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Youâll also need the receipt or proof of purchase.
To start a return, you can contact us at luminovas01@gmail.com.
If your return is accepted, weâll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at luminovas01@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Youâll also need the receipt or proof of purchase.
Refunds
We will notify you once weâve received and inspected your return, and let you know if the refund was approved or not. If approved, youâll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since weâve approved your return, please contact us at luminovas01@gmail.com.
SPECIFICATIONS
With Water Dispenser: Yes
Power Source: CHARGE
Min Output: 100g
Max Output: 100g
Time Setting: No
Material: Plastic
LCD Display: No
Type: cats
Is Smart Device: No
Weight: 0.46kg
Capacity: 3L
Feature 1: 360 circulating filtration
Feature 2: Low decibel
Feature 3: Automatic water shortage and power off
Feature 4: Upgraded motor
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ăPlease notedă fountain model DF10-01 doesn't come with a wall plug. It is recommended to use a 5V, 1A adapter or power bank to operate it.
ăLarge Capacityă 3L dog water fountain is designed for dogs, cats, and other small animals, no need to refill frequently.
ăBPA-free Materială This cat fountain is made of high-quality and durable PP material, which is BPA-free material.
When the water level is too low, it will stop automatically, and the red light will remind you to add water.
ăTriple Filtration Systemă Triple Filtration:
Strip shape filter tray catch cat hair and debris,
Activated carbon filter cotton can soften tap water,
Nano bubble cotton removes odors and provides pets with fresh, clean water.
ăUltra Quiet & Energy Saving Pumpă This automatic cat water fountain is equipped with an ultra-quiet, low-consumption pump. Lower than 30dB keep your pets healthy and hydrated without the nuisance of annoying noise.
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Notes:
1.If you need to mute the water dispenser when it is working, you need to choose the mute model to buy!
2.There are two types of water pumps for type A water dispensers. The ordinary water pump is oval, and the water pumps with lights and silent models are square.
3. The specification of the filter is only the filter, and there is no water dispenser. Need to purchase additional water dispensers
4. As the filter is a consumable, it is recommended to replace it once every 1-2 months. So I recommend buying some spare filters
What to do
1.Keep the water clean
2.Ensure safe use
3.Inspire pets
4.Filter out drinkable soft water
ăThe new upgrade red light automatic power outageă
1.Cool luminous,water shortage protection is more durable
2.Automatically stop when the water level is too low
3.Red light to remind you to add water
WHAT TO GET
1.Continuous water output
2.Circulating filtration
3.Upgraded motor
Power on and run 24 hours a day to serve cats
ăUpgrade motoră
1.High speed and high efficiency
2.The water output is as fast as 110%
3.Volume as low as 30 decibels
4.Durable
ăOperation Displayă
1.Disassemble and clean all components add water to the tank
2.Change to activated carbon filter cotton and nano bubble cotton
3.Plug the motor water pipe into the water inlet of the water pan put the components in the tank
4.Plug in the power and start running
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